Fulfill your 22.5 hour New York Real Estate Continuing Education Requirement Online Today!

General questions about NyOnlineCe.com

About our company and team

NyOnlineCe.com is a website offered through Hyde Real Estate Inc. Hyde Real Estate School is DOS approved. Our instructors and partners have over 25 years combined experience in both teaching and practicing real estate. We are also listed on the DOS' websites under Hyde Real Estate School: https://appext20.dos.ny.gov/nydos/selLicType.do?type=name

Preclass information

Hyde Real Estate School maintains a record of all credits accumulated. As long as your 12 month access period has not expired, you are able to access your account and see your credit. Course data are stored on our highly secure servers. No credit card information is stored on our servers. You will have access to class material for up to 12 months starting from the day your payment was made. Students found to have engaged in misrepresentation of their identity will be promptly reported to the Department of State and real estate board. Only the individual whose license number is listed on the certificate is allowed to access the content on our platform. Hyde Real Estate School offers refunds to students minus 10% processing fee 7 days after payment. All technical support questions should be directed to: https://app.nyonlinece.com/contact_us Alternatively, you can call us at: 917-310-3597. For course related questions, our instructors are available to answer any questions via email https://app.nyonlinece.com/contact_us as well. We will make an effort to respond to questions within a reasonable time period on regular business hours (Monday thru Friday).

Getting started

After creating an account and paying, simply select any lecture you would like to watch and click the pink play button. In order to receive a certificate and fulfill your continuing education requirement, you have to complete all topics. If you need a certificate for individual topics, please contact us.

View topics we offer and their corresponding Department of State approval codes

AGENCY LAW | 4Hours [M12495]
LEGAL ISSUES | 4Hours [M12497]
FINANCING | 4Hours [M12498]
FAIRHOUSING | 3.5Hours [M06607]

What does the buttons do?

Narration: Allows for voice narration of the lectures.
Autoplay: Allows the slides to play automatically.
Assesment Question: Allows you to answer questions about the material. They are not graded.
Pause: Allows a user to plause narration and autoplay. Good way to stop autoplay and read content.
Prev: Go back to previous material.
Next: Go forward to next material. Next button is enabled every 15 seconds.

How secure is my payment information?

Security is very important to us. We do not store any credit card information on our server. Payment information is handled through Paypal. Paypal is a world renowned secure payment platform with over 50 million users worldwide.

How come I can't fast forward?

Our platform was designed according to the guidelines set-forth by the Department of State. The guidelines prohibits fastfowarding past content you have not previously watched. Users are able to be previous lecture materials and then fast-forward to the point they last viewed.

What does the color code for the videos mean?

Green means that you have finished viewing that particular lecture. Orange means that you have previously viewed but you have not completed that lecture. Pink means that the lecture has not been viewed. When all buttons are green means that you have completed the lecture.

What is your return policy?

Our service is 100% money back guaranteed. If you are not satisfied, please contact us for a refund within 7 days of payment.

When do I receive my certificate?

As soon as you finish viewing 22.5 hours of content, our platform will be able to have your certificated email to you by clicking "Print Certificate". You will also be required to complete an affidavit.

Would I be able to contact an instructor with questions?

Yes, if you have questions about the material, contact us: https://app.nyonlinece.com/contact_us


Technical Questions

I forgot my username and password. What do I do?

No worries. Our platform allows you to reset your password. Just go to:https://app.nyonlinece.com/forgot_password
Enter your email and our platform will email you a password reset link.

My webpage became non-responsive while in the middle of a slide, how can it be fixed?

It could have happened because your computer was using a lot of resources because of multiple applications running at the same time. If you notice a lag in your computer's response time, you should close some applications. To fix a frozen/unresponsive browser, just terminate the browse by closing it (X out!).

How do I access course material?

Just go to https://app.nyonlinece.com/signin with your email and password. Our platform remembers the lecture you last viewed and you can continue from there. You do not have to worry about it not remembering which lecture you last viewed. Our platform saves everything automatically.

Which browsers allow me to play the slides and access the course?

We highly recommend using the most recent chrome web browser. Our platform also supports numerous other major browsers such as Microsoft Edge, Internet Explorer 8 and up, Safari, Firefox, Android, Iphone, Ipad, Galaxy tablets, and more.